When you find yourself in need of heating repair services, your first instinct may be to hire the first HVAC contractor who has room on their schedule. It's not necessarily a bad plan, but there are questions you need to ask before you allow anyone to work on something as costly as your HVAC system. These are the questions you want to be answered before bringing someone in your home or business for heating repair or other HVAC system needs.
What Brands Do You Have Direct Experience Working On?
When it comes to heating repair, all brands and models are not created equal. Each brand engages proprietary technology that requires some degree of knowledge and experience for HVAC contractors to effectively repair. The more experience the contractor has with heating repair on the same brand and model of your heating unit, the better it is for you.
What Brands Are You Certified to Work On?
While certifications aren't necessary, they do indicate that the HVAC contractor in question has specialized training from the manufacturer on heating repair and more for their systems. The fact that some contractors go to the effort to receive the education and training the manufacturers offer is a sign that they are serious about providing the best possible heating system repair services for their customers. It's a sign that they take their business seriously and are likely to do a good job for you.
How Much Heating Repair Experience Do You Have?
This is better than the "how long have you been in business?" question. Many HVAC contractors begin working for someone else, learning the ropes and gaining valuable knowledge and experience before going out on their own. It's the number of years they have doing the work and the collective knowledge they've gained along the way that matters most when it comes to heating repair for your home or business HVAC unit.
Are You Licensed, Bonded, and Insured?
This may not sound all that important, but if something goes wrong during the heating repair process for your home or business, it will become exceptionally important. Licensing is another way HVAC contractors have to show customers that they are committed to the work they do and willing to go out of their way to prove their dedication. In some states, it is required. In others, it is optional.
By being bonded and insured, HVAC contractors can provide home and business owners with peace of mind that they stand behind the work they do and guarantee it with insurance and bonds to protect you from mistakes they may make.
Getting the answer to these simple questions can help you make informed choices when hiring heating repair contractors for your home or business.